Conditions of Use

Welcome to the Services.amazon.co.uk site. Amazon Services Europe (“Amazon Services”) (trading name for Amazon Services Europe S.à r.l. and Amazon EU S.à r.l.) provides this site to you subject to the following conditions. By visiting the Services.amazon.co.uk site (the “Site”), you accept these conditions. Please read them carefully. In addition, when you use any current or future Amazon Services service or business, you also will be subject to the guidelines, terms and agreements applicable to such service or business.

PRIVACY

Please review our Privacy Notice, which also governs your visit to this Site, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amazon Services or its content suppliers and protected by United States, Luxembourg, United Kingdom and international copyright laws. The compilation of all content on this Site is the exclusive property of Amazon Services and protected by United States, Luxembourg, United Kingdom and international copyright laws. All software used on this Site is the property of Amazon Services or its software suppliers and protected by United States, Luxembourg, United Kingdom and international copyright laws.

TRADEMARKS

Amazon Services, the Amazon Services logo, Amazon Services Europe, the Amazon Services Europe logo and other marks indicated on our site are trademarks of Amazon Services, Inc. or its affiliates in the United States and other countries. Other Amazon Services graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Amazon Services, Inc. or its affiliates. Amazon Services’ and its affiliates’ trademarks and trade dress may not be used in connection with any product or service that is not Amazon Services’ or its affiliates’ as applicable, in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits Amazon Services or its affiliates. All other trademarks not owned by Amazon Services or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon Services or its affiliates.

LICENSE AND SITE ACCESS

Amazon Services grants you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amazon Services. This license does not include any resale or commercial use of this site or its contents; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Amazon Services. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Amazon Services or its affiliates without the express written consent of Amazon Services. You may not use any meta tags or any other “hidden text” utilizing Amazon Services’ or its affiliates’ name or trademarks without the express written consent of Amazon Services. Any unauthorized use terminates the permission or license granted by Amazon Services. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of services.amazon.co.uk so long as the link does not portray Amazon Services, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark of Amazon Services or its affiliates as part of the link without our express written permission.

YOUR ACTIVITY ON THE AMAZON SERVICES SITE

Amazon Services is not intended for use by children. If you are under 18, you may use the Site and Amazon Services only with involvement of a parent or guardian. Amazon Services and its affiliates reserve the right to refuse service, terminate accounts, or remove or edit content in their sole discretion.

YOUR LICENSE

If you submit material, and unless we indicate otherwise, you grant Amazon Services and its affiliates a nonexclusive, royalty-free, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media for as long as you are permitted to grant the said licence under applicable law. You grant Amazon Services and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Amazon Services or its affiliates for all claims arising from content you supply. Amazon Services has the right but not the obligation to monitor and edit or remove any activity or content. Amazon Services takes no responsibility and assumes no liability for any content submitted by you or any third party.

COPYRIGHT COMPLAINTS

Amazon Services respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes infringement of your intellectual property, please follow our Notice and Take Down Procedure for Intellectual Property Infringement below.

SERVICES DESCRIPTION

Amazon Services and its affiliates attempt to be as accurate as possible. However, Amazon Services does not warrant that descriptions of services or other content of this site is accurate, complete, reliable, current, or error-free. Amazon Services provides links to other sites over which Amazon Services has no control. Amazon Services is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products or other material on or available from such sites or resources.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY AMAZON SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. AMAZON SERVICES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. AMAZON SERVICES RESERVES THE RIGHT TO WITHDRAW OR DELETE ANY INFORMATION FROM THIS SITE AT ANY TIME IN ITS DISCRETION.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AMAZON SERVICES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AMAZON SERVICES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM AMAZON SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AMAZON SERVICES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

APPLICABLE LAW

By visiting this Site, you agree that the laws of the Grand Duchy of Luxembourg, without regard to principles of conflict of laws and the United Nations Convention on Contracts for the International Sale of Goods, will govern these Terms of Use and any dispute of any sort that might arise between you and Amazon Services or its affiliates.

DISPUTES

Any dispute relating in any way to your visit to this Site shall be submitted to confidential arbitration in Luxembourg City, except that, to the extent you have in any manner violated or threatened to violate Amazon Services’ intellectual property rights, Amazon Services may seek injunctive or other appropriate relief in any court in Luxembourg, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Arbitration Center within the Chamber of Commerce of the Grand Duchy of Luxembourg. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies on this Site. These policies also govern your visit to the Site. We reserve the right to make changes to our Site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

If you become a seller on the Amazon.co.uk or any other Amazon site, your activities will be governed by the Amazon.co.uk Conditions of Use or those of the respective other Amazon site and any other applicable policies or agreements.

OUR ADDRESS

  • Amazon Services Europe is the trading name for Amazon EU S.à r.l. and Amazon Services Europe S.à r.l.
  • This website (excluding "Fulfilment by Amazon” and “Selling on Amazon” ) is owned and operated by Amazon Services Europe S.à r.l. The “Fulfilment by Amazon” and “Selling on Amazon” parts of the website are operated by Amazon EU S.á r.l.
  • For the Services.amazon.co.uk website (excluding Fulfilment by Amazon” and “Selling on Amazon”):
  • Amazon Services Europe S.à r.l.
  • 5 Rue Plaetis
  • L-2338 Luxembourg
  • Registered in Luxembourg No. B-93815
  • Business License Number: 100416
  • Luxembourg VAT Reg. No. LU 19647148
  • For “Fulfilment by Amazon” and “Selling on Amazon”:
  • Amazon EU S.à r.l.
  • 5 Rue Plaetis
  • L-2338 Luxembourg
  • Registered in Luxembourg No. B-101818
  • Business License Number: 104408
  • Luxembourg VAT Reg. No. LU 20260743

You can contact us by visiting www.amazon.co.uk/contactus

Notice and Procedure for Making Claims of Intellectual Property Infringement

Amazon Services Europe responds expeditiously to intellectual property rights owners who complete and submit the Notice Form (below) to communicate concerns of any alleged infringement. Upon receipt of a Notice Form we may take certain actions, including removing information, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon Seller Support and its affiliates the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon Seller Support and its affiliates for all claims brought by a third party against Amazon Seller Support or its affiliates arising out of or in connection with the submission of a Notice Form.

Important Warning: giving false, misleading or inaccurate information in the Notice to Amazon Seller Support may result in civil liability. You should contact a solicitor should you have any questions.

Notice Form:

  • If you believe that your intellectual property is being violated by content on Services.amazon.co.uk Site, you may fill out the Notice Form (below) using the corresponding numbered paragraphs to frame your communication. This signed form can be sent via PDF to:
  • Email PDF: notice@amazon.co.uk
  • Subject Line: Claim of Infringement
  • or
  • FAX: +44 (0208) 636-9326

(We will accept a signed PDF via email with the subject line “Claim of Infringement” or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism).

Please fill out the Notice Form using the corresponding numbered paragraphs to frame your communication:

Notice Form

  • Re: www.Amazon.co.uk (trading name for Amazon EU S.à r.l.; Amazon Services Europe S.à r.l. and Amazon Media EU S.à r.l.)
  • I, [INSERT FULL NAME AND TITLE] of [COMPANY NAME, IF APPLICABLE], state as follows:
  •  
  • (1) Contact information:
  • (a) Your and/or your company’s name, address, telephone number and contact email address;
  • (b) The contact email address and/or name which we will provide to third parties (if relevant) so they may contact you to resolve any issues regarding your notification to us. If you do not provide a separate contact email, you authorize us to use the contact information you provide in (1)(a).
  • (2) Relevant content and Allegation of Infringed Right:
  • (a) A description of the content that you claim violates your intellectual property;
  • (b) A description of where the material that you claim is infringing is located on the site;
  • (c) A description of your intellectual property right(s) that you claim has/have been infringed (e.g. copyright, trademark or patent) upon.
  • [REPEAT (2)(a-b) as necessary for multiple items, see example Notice Form here.]
  • (3) Include the following statement: “I have a good faith belief that the content described above violate(s) the intellectual property rights owned by the intellectual property owner or its agent, nor is such use otherwise permissible under law.”
  • (4) Include the following statement: “I represent, under penalty of perjury, that the information in this notification is true and correct and that I am the intellectual property owner or authorised to act on behalf of the intellectual property owner for the rights described above.”
  • (5) Sign the Notice Form.
  • An example of a completed Notice Form is here.