Certified Refurbished on Amazon

Thank you for your interest in Certified Refurbished on Amazon

As a qualified seller on the programme, you can sell high-quality like-new products to millions of Amazon's customers worldwide and grow your business by leveraging Amazon's trusted e-commerce capabilities.
  • Products sold by you under Certified Refurbished on Amazon have been tested and certified to look and work like new

  • Your refurbishment process typically includes a diagnostic test, replacement of any defective parts, a thorough cleaning and inspection process, and repackaging where applicable

  • You ship products with all relevant accessories as expected for a new product, and the product is backed by a separate 1-year limited warranty

Want to be a Certified Refurbished Seller on Amazon?

You need to meet the following criteria to be considered for the programme:

  1. You are a high-volume refurbished Seller. You can supply invoices showing a minimum of 500 refurbished units OR a total value of £35,000 in qualifying refurbished purchases in the previous 90 days from the date of the application. You may black out either the unit or pound amount on the invoices, but not both.
  2. Your products are refurbished to work and look like new by you or a third-party refurbisher. You are required to submit a minimum of 10 images of a sample unit for product and packaging review: 1) Box in which the product will ship, 2) Box in which the product is housed (inside the shipping box) — white or brown box, 3) Picture of product inside the box (with packaging), 4,5) Product pictures from the top and bottom, 6–9) Product picture from all four sides, and 10) picture of warranty card that will be provided to customers.
  3. Your company provides a minimum 1-year warranty, in addition to the buyer's statutory rights, from the date of purchase on all of your Certified Refurbished products.
  4. If you are an existing Seller on Amazon, or once you start selling on Amazon, you have an Order-Defect-Rate (ODR) of 0.8% or less trailing 90 days.

If you are able to meet these criteria, send us your details by clicking on the button below or email cr-eu@amazon.com with the above documentation attached along with your full name and phone number with country code. We will reply back within 7 business days.

If you do not meet the Certified Refurbished programme requirements, you can still list your products on standard ASINs under the "Used" and "Refurbished" conditions.

We look forward to helping you sell with Certified Refurbished on Amazon.

The Certified Refurbished on Amazon team.