How do I know which my home marketplace is?
This is the Marketplace which you registered in, and will be one of either the UK, Germany, France, Italy or Spain. You would also have set up your store and products in this country first.
How do I know if I’ve qualified?
We email you the first time you qualify to let you know. If you haven’t received this email it may have gone to your Junk/Spam folder, or perhaps you’ve turned off email notifications in your Seller Central account. You can see if the discount is applied to your sales by logging into Seller Central, selecting the Reports tab, payments, transaction view and click on the blue underlined total value. Please ensure that this is for a Handmade order as the discount only applies to products listed in Handmade. The next page shows how we calculated the Referral Fee (Commission) and you’ll see a line ‘Discount on referral fee’. Still unsure? Get in touch by selecting Help and Contact Us in Seller Central.
I have just finished adding some more products and now I qualify! When will I start receiving the reduced fee?
Great news! We identify all new Artisans who qualify for the Fee Promotion on or around the 21st of each month. New Artisans are then enrolled and will start receiving the benefit from the 1st of the next month, from 00:01 that day.
I want to list in North America, does that count towards this promotion?
You definitely should sell in North America! We have a similar promotion running in this region, and you can find the details here. However, for this 7% Referral Fee Promotion in Europe, we do not count any of the North American Marketplaces. To qualify, Artisans must enroll in FBA or sell in three Marketplaces in Europe.
I also sell in ‘regular’ Amazon Marketplace, will my Referral Fee be reduced for sales made outside of Handmade?
No, this promotional Referral Fee of 7% will only be applied to sales made on products in the Handmade Marketplace of Amazon.
Once I qualify, how long will I benefit from this promotion?
The promotion is running until 31st July 2018, so you have plenty of time to benefit from it. Artisans will be removed from the promotion if they fail the qualification criteria listed in point after having met it previously. Artisans must ensure they continue to meet the qualification criteria on an ongoing basis and if they fail to do so Handmade at Amazon will notify them by email and action will need to be taken within 30 days to retain the promotional benefit.