Grow Your Business
with Fulfilment by Amazon (FBA)

Learn how Fulfilment by Amazon (FBA)'s suite of fulfilment and logistics soutions help you grow your business. When you opt for FBA and send your products to Amazon's fulfilment centre, we deliver your products, manage customer service and handle returns on your behalf.

Why use Fulfilment by Amazon? Customers love Prime.

"People really trust and look for the Prime option, and it's a symbol of credibility for my items."
- Camilee Designs

FBA eligible products earn the Prime badge. Once your listing gets Prime status, it is visible to Amazon’s most loyal customers who choose Prime products for its fast-delivery options. FBA products are highlighted as Fulfilled by Amazon. Buyers, including our 100 million Prime customers worldwide, favor products fulfilled directly by Amazon due to the superior delivery promise. Hence, your FBA product have a higher chance of selling vis-à-vis product offered by sellers that are not using FBA.

Fulfilment by Amazon is more than just the Prime badge,
it also makes managing your business easy.

"FBA has allowed us to make a bunch of product, send it in, and then be able to do other things like maybe even take a real vacation some day, while continuing to be self-employed and make things."
- Nicolas Felice

Invest less time in operations and inventory management: Amazon’s world-class logistics resources ensure your products are stored safely and your orders are fulfilled even when you are on vacation. Let Amazon pick, pack and ship orders to your customers so you can just focus on selling.

Fees are simple. Only pay for what you use.

With FBA, you only pay for the services you use. There are no subscription fees, contracts or minimum inventory requirements asked. You pay only for order fulfilment services and storage space used. Use FBA on the products of your choice, own and control the quantity you store with Amazon.

Learn more about FBA fees.

Customer service is handled.

Our specially trained customer service team will provide Amazon’s award-winning customer service to your buyers in the local language of the Amazon Marketplace the item is purchased from, as well as take care of return handling, all at no additional cost to you.

Expand worldwide with ease.

When you let Amazon handle storage and fulfilment for your products, you can run an online business successfully without having to actually develop your own logistics. With Global Selling you can scale from selling domestically to selling internationally in a matter of days, without any need to set up your own fulfilment.

Learn more about Global Selling.

Are you ready? Let's get started!

Select products and convert your listings to be Fulfilled by Amazon.

After you create a listing in your Amazon Seller Account, you can then convert it to be “Fulfilled by Amazon” on the Manage Inventory tab. Listings are free and never expire!

Get step-by-step instructions.

Prepare, label, and pack your products.

Print the product label and affix them to each unit before packing and sending them to our fulfilment centres (don't worry, no UPC or EAN required!). When you convert your inventory to FBA, you will be prompted to print your labels in the process. The barcode and label are automatically generated on the label!

Get step-by-step instructions.

Send your products to a fulfilment centre.

When you are ready to send inventory, you begin by creating a delivery plan for the fulfilment centre. This includes details about the products, quantity, and delivery method. After you create the delivery plan, you're ready to send your inventory!

Get step-by-step instructions.

Frequently Asked Questions

What types of Handmade products are eligible for Fulfilment by Amazon?
All Handmade items that are non-customisable or non-personalised are available for Fulfilment by Amazon. You can always create a new listing on an existing product without a personalisation, and send that into FBA! Click the lnks to learn more about FBA policies, requirements, and restrictions.
Where can I find more information on fees? Is there a way to preview what fees?
Use our FBA Fee Overview to learn more about fees. You can also use our FBA Revenue Calculator and learn How to preview your fees.
Who pays for returns?
This is dependent on the reason for item being returned, but there are various ways to help protect yourself – for example creating a restocking fee. You can always contact our Seller Support team and they will do their best to assist you if any issues arise.
Who pays for the fast free shipping?
You pay for the cost of getting your products to Amazon’s fulfilment centres, which you can purchase deeply discounted rates through Amazon. Once an order comes in Amazon will pick, pack, and pay for fast free shipping to the customer.
I only make a few items at a time, is there a minimum number of units I need to send in?
No! You can send in whatever amount you feel comfortable with (note there are maximum amounts). When first getting started, we recommend sending enough units to ensure you’re able to gauge if FBA make sense for your products logistically and financially. If at any time you decided FBA is not a good fit, you can have your items shipped back to you for a small flat fee.
How can I monitor and manage my fulfilled orders?
The “Manage Orders” view in the Orders tab of your Amazon Selling Account displays the list of orders that have been placed by date range (default view), sales channel or fulfilment channel. Learn more here.
What do I need to do to prepare and pack my products?
Watch some of our tutorial videos including FBA Preparation and FBA Packing. These provide details on exactly how to prepare your shipments and pack your items.
Are there any other fulfilment options?
Learn more about Seller Fulfilled Prime, a fulfilment programme that allows you to deliver directly to domestic Prime customers, from your own warehouse.
Can my items be giftwrapped?
Yes! Amazon’s gift wrapping service is available to your customers on selected orders for products sold on Amazon. We charge the customers if they choose this service –there will be no additional cost to you.

Amazon Handmade

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your business and deliver to more customers for less!