Increase customer satisfaction

New to Selling on Amazon?

Already Selling on Amazon? Start using FBA ›

Increase customer satisfaction

FBA orders can benefit from the same excellent customer service as Amazon’s own deliveries, all at no additional cost to you, available 24/7 and 365 days a year. Customers can track orders, request refunds and submit returns through Amazon.co.uk. Find out how FBA can help increase customer satisfaction.

Free and fast delivery

Free and fast delivery

FREE Delivery is available if your customers order items for delivery to the UK or the Republic of Ireland. The product detail pages will show if the items qualify for this delivery option. If the customers are also Amazon Prime members, they can get unlimited One-Day Delivery at no extra cost within the UK. Learn more

Customer service

Customer service

Our specially trained customer service team will provide Amazon’s award-winning customer service to your buyers in the local language of the Amazon Marketplace the item is purchased from as well as take care of return handling, all at no additional cost to you. You can now expand easily to Germany, France, Italy or Spain. Learn more

Gift wrapping service

Gift wrapping service

Amazon’s gift wrapping service is available to your customers on selected orders for products sold on Amazon. We charge the customers if they choose this service –there will be no additional cost to you. Learn more

ConConsolidated Shipments

Consolidated shipments

You can benefit from the ability to consolidate shipments from multiple sellers and Amazon: your orders will be consolidated into the fewest number of shipments possible. Learn more

See how customers have been delighted by FBA

" Bought this for my Mum’s birthday. It was packaged beautifully and arrived on time… Mum’s happy! "

" Came the next day- on a bank holiday - even with FREE Delivery! Great! "

Zufriedene Kunden

" Arrived sooner than expected thanks for the great service. "

" Arrived early in perfect condition, could not ask for a better service. "

" Very good experience. I ordered a product on Friday 22nd August and received it the next morning."

New to Selling on Amazon?

Already Selling on Amazon? Start using FBA ›